Item authenticity is one of our main priorities so that our international buyers can have absolute confidence when they purchase luxury items through our platform.
(ex)bags Authenticity Guarantee
Our in-house authentication experts evaluate each and every piece that we get from our trusted sellers to make sure that the item is genuine.
This thorough inspection covers all item details which includes the hallmarks, hardware, stitching, symmetry, material, craftsmanship, stamping, codes, hologram stickers, packaging, and many other aspects of the item as well.
With every purchase, you will get a certificate of authenticity for every item that you will get from us detailing the authenticity hallmarks of the item.
Above all, we provide our buyers with a life-time guarantee so that in the unlikely situation of having any doubts about an item it will be rechecked and in case it was confirmed as inauthentic we will provide a full refund and cover the return shipping costs as well.